Many people will, at some point in their lives, find themselves in the role of a counsellor without having a true understanding of the concept of counsellingcounselling or what the role of the professional counsellor entails. There is a big difference between a professional counsellor and a person who uses some counselling skills as part of their role, for example their role as a friend or colleague. A professional counsellor is a highly trained individual who is able to use a different range of counselling approaches with their clients. A counsellor is trained to listen with empathy (by putting themselves in your shoes). They can help you deal with any negative thoughts and feelings you have.